Empyrean Merchant Services Privacy Policy
Empyrean Merchant Services is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Including your name, email address, mailing address, and phone number.
- Device Information: Information about your device, such as IP address, browser type, and operating system.
- Usage Information: Data about how you interact with our website and services, including pages visited, time spent on pages, and features used.
- Other Information: Any other information you choose to provide to us voluntarily.
How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: To deliver services to you and personalize your experience.
- Communications: To communicate with you about your account, inquiries, and updates to our services.
- Customer Support: To respond to your inquiries, provide support, and address any issues you may have.
- Marketing: To send you promotional offers, newsletters, and other marketing communications, where permitted by law.
- Improvement: To analyze usage trends, gather feedback, and improve our website and services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as hosting providers and customer support platforms.
- Legal Obligations: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
- Consent: We may share your information with your consent or at your direction.
- SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our services after the changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].